About Us.
We are an eCommerce-led omnichannel retailer serving the UK market primarily through our flagship brand Worktop Express.
In 2020, we became part of the €1bn+ global materials division of Broadview Holding alongside other well-known surface brands, including Formica, Westag, Trespa, Arpa and Homapal. As part of the wider Broadview group, we have a clear vision to accelerate our growth over the coming years.
worktops sold
turnover in 2024
employees
5★ TrustPilot
Founded in 2008, we have enjoyed strong levels of growth since inception by sourcing the highest quality products at great prices. We offer a first-class customer journey; our flagship brand Worktop Express offers over 100 worktop styles that customers can visit in our showroom in Gloucester.
Customers can also order samples and purchase through our website, where we sell 2,000 worktops a week. Excellent customer service plays a crucial part in our offering, and we take great pride in Worktop Express’ TrustPilot score of 4.8* from over 69,000 reviews.
Our friendly, supportive and progressive culture makes for an enjoyable, inclusive and encouraging working environment, and our Health and Safety culture is central to our ethos, ensuring our colleagues work in a safe and secure environment.
Michael Beard
Health and Safety Advisor
“At Direct Online Services, Health and Safety is our number one priority and is the foundation of all activities in all areas of the business. We believe in building a positive safety culture ensuring a safe working environment for all employees and customers.”
Shop with us – Our Brands.
Launched in 2009, Worktop Express® is an e-commerce brand that provides high-quality worktops, at affordable prices. Every step of the sourcing, manufacturing and distribution chain is handled in-house, ensuring an outstanding experience for the end consumer from start to finish.
A leading UK supplier of high-quality and affordable solid timber, laminate, solid laminate, solid surface and FENIX NTM® worktops and bespoke solid wood kitchens to the trade.
Kitchen Surplus offers incredible clearance deals on genuine, brand new, top quality overstocks from a variety of sources.